About us
Référence Aidance Québec is the result of collaboration and contribution between various local and regional partners. The role of Référence Aidance Québec is to provide healthcare professionals with tools to support caregivers.
Information Referral
L’Appui pour les proches aidants
appui.org
Since 2009, the mandate of l’Appui pour les proches aidants has been to improve the quality of life of caregivers in Quebec and to raise awareness of their role, by supporting them. L’Appui supports and provides funding to local organizations that help caregivers. L’Appui also acts as a mobilization and consultation agent for the various actors dedicated to supporting caregivers.
To find out more about l’Appui pour les proches aidants:
- Information leaflet for caregivers
What can you tell caregivers about the Caregiver Support Helpline?
The Caregiver Support Helpline provides personalized, free listening, information and referral services by telephone, e-mail, and live chat. Its multidisciplinary team of counselling professionals uses an active, caring listening approach.
Services are available on an ad hoc or periodic basis, as needed, wherever the caregiver is in their journey.
In addition, we offer free online training and support programs:
Caregiver Support also offers free online training and support programs. These training programs meet the specific needs of caregivers, for whatever situation or diagnosis their loved one may have. They are thus better equipped to cope with the changes associated with the illness or condition, in particular to better manage stress and prevent burnout.
Caregiver Support Helpline : 1 855 852-7784
[email protected]Open from 8 a.m. to 8 p.m., 7 days a week. Free service, confidential.
Quebec Alzheimer Societies
masociete.ca
The Federation of Quebec Alzheimer Societies (FQAS), the provincial voice of Quebec’s 20 Alzheimer Societies, represents, supports and defends the rights of the 153,000 Quebecers living with one of the neurocognitive disorders, such as Alzheimer’s disease. Its mission is to prevent and mitigate the consequences of Alzheimer’s disease and other major neurocognitive disorders for all those concerned, by offering training, support and information, as well as contributing to research efforts.
Why refer caregivers to the services of the regional Alzheimer Society?
The 20 regional Alzheimer Societies provide information, support, training and respite for caregivers who are caring for someone with Alzheimer’s disease.
Caregivers are encouraged to contact their local Alzheimer Society to improve their quality of life, regardless of the disease.
Calling on the services of your local Alzheimer Society, from the moment of diagnosis and throughout the course of the disease, enables caregivers to take advantage of the resources available to them, including:
- Understand the disease and be properly prepared for its various stages.
- Dialogue with other people experiencing the same challenges.
- Enjoy respite for the caregiver and stimulating activities for the person with the disease.
- Learn about communication strategies and appropriate interventions.
Government of Québec
Why should caregivers be referred as quickly as possible, and what is the framework for this new Quebec-wide referral process?
- The Act to Recognize and Support Caregivers, passed on October 28, 2020, states that a national policy must be adopted and that it includes guidelines relating to the assessment and support of caregivers (PPA), which must be deployed in consultation and partnership with community organizations.
- The Politique nationale pour les personnes aidantes, which was published on April 22, 2021, presents a framework for early identification and referral of caregivers of all kinds, in order to provide them with information and support early in their lives, and thus prevent burnout by directing them to the services and organizations that can support them.
- Partnerships in this process aim to ensure the accessibility, continuity and quality of care and services offered to caregivers, particularly those supporting the elderly or persons with neurocognitive disorders.
- Best practices recommend that support dyads be referred quickly to the appropriate services for their needs and conditions at the start of their journey.