Référence Aidance Québec emerged from a number of collaboration and referral agreements signed during phases 1 and 2 of the Québec Alzheimer Plan. These agreements were supported by the local and regional entities of the major partners.

Referring caregivers means offering them essential support through:

• An easy-to-use tool: you fill in a short online form (“Caregiver’s contact details and their needs”). You submit your request online, and that’s it!
• An effective tool: caregivers are contacted within 10 business days by a professional advisory team, the Caregiver Support Helpline service, or the Federation of Quebec Alzheimer Societies.
• A tool that meets the needs of caregivers and helps them find resources to make their day-to-day lives easier, if possible, at the start of the journey.
• A secure tool: information is transmitted to partner organizations in compliance with confidentiality rules.
• A tool that is consistent with the Act to Recognize and Support Caregivers, and the National Policy in order to offer them support as early as possible in their journey.
• A tool used throughout Quebec.